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Contact us, or find your answer in FAQ’s below.

General Questions

What is Wrapistry?

Wrapistry is an online gift registry platform designed to help make gift shopping simple and stress free.

From engagement to wedding, honeymoon, to having a baby, Wrapistry combines exceptional customer service with modern tools and technology.

How do online registries work?

An online registry helps you easily receive the gifts you want. You can simply select a list of funds and gift cards you want.

Once the special event is over and you have closed your registry, all funds are securely transferred, so those buying gifts for you don’t need to bring the gift to the function and gifts will not be stolen or lost. We provide you with a list of all gifts bought and from whom to help you thank your friends and family for buying your gifts from Wrapistry.

Why choose an online registry?

People are much more appreciative when they receive presents they’d explicitly asked for.

Creating Your Registry

How do I make my registry public?

Your registry will be live to the public the moment you have registered, so make sure you personalise it (with a couple photo, background picture and message) and start adding gifts as soon as you’re ready!

How do I know what gifts have been purchased?

We’ve created a gift tracker page which you will see once you have logged into your account.  This will allow you to easily keep track of all your gifts, making “thank you’s” a pleasurable experience. You will also receive email notifications every time a guest buys you a gift.

How do I enable group gifting?

You can enable our group gifting option so that your guests can contribute any amount they choose. Within your manage registry page, simply select the gift you would like to group gift and turn the button under the “Enable Group Gifting” column.

What happens if a group gift isn't fully contributed?

Even if the gift isn’t 100% contributed, you will still receive whatever amount has been gifted to you.

What about guests who aren't tech-savvy?

We’ve created the Wrapistry experience to be easy for everyone – guests included. If they ever have an issue, then our team will be here to help them.

Cash Funds

How do I register for a honeymoon or cash gift?

Once you have created your registry, you’ll see “Cash Funds” as a category at the top of the homepage and choose from our variety of cash and honeymoon fund options. Set your desired amount and click ‘Add to Registry’.

Can I hide my total cash fund amount requested?

Yes, first set an amount for your cash fund and add to your registry. You then have the option to hide the total from your guests, which is by default, or you can decide to unhide the total and let your guests see how much you would like.

What is the cash fund fee?

Wrapistry shall pay the full amount contributed by your guests towards your cash fund less a 4,95% bank processing fee plus R750 transfer fee. There are no costs for your guests.

This is the lowest cash fund fee and is to recover the transaction fee charged by credit card companies.

How do we receive our cash funds?

All cash funds shall be affected by way of an electronic transfer into a South African bank account nominated in writing by the couple. You can send your banking details to info@wrapistry.shop.

How long will it take to receive our cash after a transfer is requested?

Please allow at least 2 business days for your cash transfer to process.

What happens if the cash fund amount has been reached?

If the cash fund amount has been fully contributed by your guests, it will reflect as sold on your registry. We therefore recommend asking for more than you would want and you can even hide the amount requested.

Can I convert gifts into cash fund amounts?

Yes, we do allow you to convert gifts into cash fund amounts less a 30% processing fee.

How do we keep track of who gave us what?

We send you real time notifications each time that you receive a gift. You can track all your gifts under your gift tracker.

In your gift tracker, you can search for gift-givers name, gift message and download the list. You can even reply directly to your guest and thank them for your gift.

For Guests

How do I find a registry?

Buying a gift?

Find their registry here and choose a gift you can be sure they’ll like.

Is my personal information safe?

Yes, your contact information is confidential, and Wrapistry respects privacy and are committed to protecting the privacy of users on our website.

Wrapistry seeks to employ best practice when it comes to the collection and processing of personal information in line with the Protection of Personal Information Act (“POPIA”).

Is my credit card information secure?

Your credit card information is completely safe, secure, and confidential.

Wrapistry does not store or encrypt your credit card data. All of our online transactions are put through a secure third party server run by Peach Payments, Africa’s best online payment gateway.

Our website is also secured by Cloudflare, SSL and code signing digital certificates are used globally to secure servers, provide data encryption, authenticate users, protect privacy and assure online identifies through stringent authentication and verification processes.

Can I include a personal message with my gift?

Sure, at checkout you can write a personalised message which will be included electronically with your gift so the couple can easily thank you.

More questions?

Contact us at info@wrapistry.shop