How to receive my gifts

1. Redeem gifts

After your registry date, click the “Redeem Gifts” tab on your “MANAGE REGISTRY” page. All the gifts purchased will be displayed on this page.

Should you be happy with all the purchased items, you can proceed to redeem the gifts by clicking on the “Redeem Gifts Now” button.

2. Exchanges

Changed your mind about a gift? No problem! Exchange it before closing your registry (without guests finding out).

If you decide to exchange a gift, select the  icon, under the exchange column and you will receive Wrapistry store credit to choose something else.

3. Wrapistry store credit

Some items purchased may be out of stock at the time of closing your registry. Those items that are now out of stock or items that have not been contributed in full (group gifts) will automatically be converted to Wrapistry store credit.

Kindly take note that Wrapistry store credit will be loaded to your registered Wrapistry account ONLY AFTER closing your registry and the credit can be used to purchase other items on the Wrapistry site at checkout.

There is no need to insert a voucher code to utilise your store credit because at the payment stage on “checkout”, your Wrapistry store credit will automatically be deducted from your order total.

4. Delivery

Complete the delivery information section. Here you’ll let us know when works best to deliver your goods (Monday – Friday) and who to contact on arrival.

Delivery usually takes 5-10 business days, unless otherwise stated.

5. Cash fund transfers

Email with your authorised banking details and we’ll transfer the total amount (less handling fee). Please allow at least 2 business days for your cash transfer to process.

Quick FAQ’s

Do you offer gift wrapping on Wrapistry items?

To be eco-friendly and help make a more positive impact on our environment, we don’t offer gift wrapping.

Can I shop on Wrapistry without having a gift registry?

Yes, of course!

We are both an online shopping website and a gift registry. You can add items to your cart instead of your registry – shop ’til you drop!

Can I convert gifts into cash fund amounts?

Yes, we do allow you to convert gifts into cash fund amounts less a 30% processing fee

How do we keep track of who gave us what?

We send you real time notifications each time that you receive a gift. You can track all your gifts under your gift tracker.

In your gift tracker, you can search for gift-givers name, gift message and download the list. You can even reply directly to your guest and thank them for your gift.

More questions?

We’re here for you.

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