Below are some frequently asked questions.

General Questions

What is Wrapistry?

Wrapistry is a modern online retailer designed to make wedding and gift shopping simple and stress free, all from the comfort of your home.

Our curated marketplace helps people navigate & enjoy life’s biggest moments together.

From engagement to wedding & decorating your first home, Wrapistry combines exceptional customer service with modern tools & technology.

Can I shop on Wrapistry without having a gift registry?

Yes, of course!

We are both an online shopping website and a gift registry. You can add items to your cart instead of your registry – shop ’til you drop!

How do online registries work?

Weddings, kitchen tea’s, engagement party, birthday or even baby shower registries can all be set-up online here.

You can select a list of things you want, based on your taste and needs. We offer a complimentary service by sitting down with you to help give advice on your gift registry, which can sometimes be overwhelming.

Once the special event is over, all gifts are delivered straight to your home, so those buying gifts for you don’t need to bring the gift to the function and gifts will not be stolen or lost. We provide you with a list of all gifts bought and from whom to help you thank your friends and family for buying your gifts from Wrapistry.

Why choose an online registry?

People are much more appreciative when they receive presents they’d explicitly asked for.

Wrapistry offers you flexibility when it comes to adding or removing items – a handy feature for newly engaged couples still trying to figure out if they have everything for the household.

Can I exchange a gift?

If on receiving your order you are not delighted with your purchase, please inform our Wrapistry team within 10 working days and we will gladly exchange it provided the item is in its original condition, original packaging and provided the gift you desire is in stock.

Once your return has arrived back with us, you will receive Wrapistry credits for the cash value of the gift, which are store credits that you can use to purchase something else from the Wrapistry site.

Email info@wrapistry.shop or call us at 076 369 1694 and we’ll arrange the return for you.

Does Wrapistry support international shipping?

At this time, we only ship within South Africa, and we only support cash transfers into SA bank accounts that are associated with a SA mailing address.

That being said, we do support the use of international credit cards with no additional charges, so your out-of-the-country guests can still give you a gift.

Should you wish to send a gift overseas, let us know and we will do our best to make it happen for you. Contact us at info@wrapistry.shop.

Creating Your Registry

When should I create my registry?

What are you waiting for?

Registering for wedding gifts should be one of the first tasks you tackle when you get engaged. Friends and family will be looking to buy wedding gifts as soon as he pops the question. Take the guesswork out of gift buying by making sure they know what you want. You don’t need to complete your list just yet, but at least have a selection for guests to choose from.

We have put together a timeline to help you plan prior to your special day!

How do I know when I have enough items on my registry?

A good registry has a wide variety of items and prices to cater for guests of all pockets and tastes. Check how many guests you have invited to your celebration and make sure there are enough items on your registry for all of them.

The Wrapistry team offers a complimentary service to help give you advice when choosing gifts at no additional costs. We have also put together a gift adviser to help provide you with recommendations based on the number of guests attending.

Remember, our customers and service are our greatest gift!

What if I want to change the items on my registry?

Wrapistry allows you to log in and manage your registry and remove items and add new ones whenever you wish.

How do I register for a honeymoon or cash gift?

Once you have created your registry, you’ll see “Cash Funds” as a category at the top of the homepage and choose from our variety of cash & honeymoon fund options. Set your desired fixed amount, quantity & click ‘Add to Registry’.

Once contributions have been made, Wrapistry will give you the total amount in cash, less 2,95% fee. You can opt to have these funds transferred whenever you like!

For Guests

How do I find a registry?

Buying a gift for someone special?

Find their registry here & choose a gift you can be sure they’ll like.

All gifts will be delivered directly to the bride & groom.

Is my personal information safe?

Yes, completely safe. Your contact information is confidential, and Wrapistry will never store it or share it with a third party.

Wrapistry respects privacy and is committed to protecting the privacy of users on our website.

Wrapistry seeks to employ best practice when it comes to the collection and processing of personal information.

Is my credit card information secure?

Your credit card information is completely safe, secure, and confidential.

Wrapistry does not store or encrypt your credit card data. All of our online transactions are put through a secure third party server run by MyGate, voted Africa’s best online payment gateway in 2016.

Our website is also secured by Thawte, a leading global Certification Authority. Our SSL and code signing digital certificates are used globally to secure servers, provide data encryption, authenticate users, protect privacy and assure online identifies through stringent authentication and verification processes.

When will I get the gift to take to the wedding?

Don’t worry about it!

Rather than having to wrap and take the gift with you, we’ll keep everything safe with us and deliver the whole registry to the couple when they are settled into their new home.

Let us handle the work of making sure they get everything.

Can I include a personal message or card with my gift?

Sure, at checkout you can write a special message/note which will be included on the gift to the couple.

What is the free shipping policy?

Wrapistry offers free shipping and 30 day returns on most orders. Some items (heavy or large, based on volumetric weight) may carry additional delivery fees.

All deliveries are done using our door-to-door couriers, The Courier Guy, to your chosen delivery address.

Products purchased from a gift registry will be delivered directly to the bride and groom.

For Suppliers, Vendors and Press

Are you interested in selling on Wrapistry?

Send a note to info@wrapistry.shop and we’ll get back to you.

Who do I contact for press enquiries?

Send a note to info@wrapistry.shop and we’ll get back to you.